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Sunday, March 21, 2010

Harper Ford, Kia and Jeep?

As a Harper Kia customer I received this email.

Dear Friends,


On behalf of my family and the entire staff here at Harper Motors, thank you so much for your patronage throughout our 98 years in business. It's been our pleasure and honor to be your choice of dealerships on the north coast. I am sending this letter to you because now I need your help.

You probably know that Harper Motors is no longer your local Jeep Dealer. During the bankruptcy of Chrysler LLC in 2009, a new company was formed, Chrysler Group LLC. Certain assets of Chrysler LLC were assumed by Chrysler Group LLC and others were not. Across America, 789 Chrysler, Dodge, and Jeep dealer franchise agreements were among those assets not assumed. These dealers' long-time relationships with Chrysler were effectively terminated with only 26 days notice. Combine with the similar termination of General Motors dealerships, it's estimated that the total job losses across America approached 170,000. It also cut competition among dealers potentially leading to increased prices and reduced customer choices. In addition, it shattered the lives of thousands of small business owners.

Fortunately, the U.S. Senate, Congress, and President Obama agreed that it wasn't right. On December 16, 2009, the president signed into law the Consolidated Appropriations Act, 2010 (H.R. 3288), which included as a provision, cancelled dealers' right to seek binding arbitration with Chrysler and General Motors in order to have their franchise agreements reinstated. We elected to assert our right to binding arbitration.

You can help our effort to once again be your local Jeep dealer. Please write a letter recommending to the arbitrator in our case to order the return of our Jeep franchise to us. Please address your letter to: "To whom in may concern". Letters are to be delivered to the arbitrator by us, so either mail them, email them to info@harpermotors.com , or drop them off in person to the receptionist at our store. With your help, we can once again be here to serve you with new Jeep vehicles and parts and service for all Chrysler, Dodge, and Jeep vehicles. Until then, we're happy to be here for you with new Fords and Kias, plus parts and service for all makes and models of vehicles including Chryslers, Dodges, and Jeeps.

Thank you,

Trevor Harper
General Manager

I have had nothing but good relations with Harper standing behind their cars and warranties and sent a letter of recommendation.

Jeep logo from rangemotors.es

4 comments:

  1. As much as I don't like endorsing businesses, I have to admit that my wife and I have been buying cars from Harper Ford since 1992.

    We've NEVER had a problem with them, and frankly their service center is fast and efficient.
    Enough said...

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  2. The subject is fully clear but why does the text lack clarity? But in general your blog is great. I am trying to solve your problem and let you know very soon.

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  3. Well as far as my knowledge Harper Motors is a nice dealer of Kia cars. Even my friend deals all his business from there and he speaks about this dealership positively.

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  4. Agreed Mr. Dave, Harper Ford is a renowned center i am also a customer of this and i can't also see any bad service from it.

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